KaylaChan

Artist | Digital Illustrator | Clip Studio Paint EX | Live2D


PLEASE CAREFULLY READ MY TOS AND CLICK ON THE "I UNDERSTAND" BUTTON BELOW TO GET TO MY PRICES.


Commission Terms and Conditions

By hiring my art services, you agree to the following terms. Please read them carefully before placing an order.

1. How to Place an Order
- Fill out the application form and provide references or a detailed description of your character.
- Approval: I will contact you within a week if you are selected. The slots are not given on a first-come, first-served basis; I will choose based on what I am most interested in working on. I cannot accept all applications TuT.
2. Commission Requirements
- Age: I do not accept commissions from individuals under 18 years old.
- Commission Selection: I reserve the right to refuse any commission without explanation.
- Communication: Only one person will be responsible for communication and feedback. Commissions requiring multiple people for review will be declined.
- Queue Cancellation: You can withdraw from the commission queue at any time, but you must notify me if you decide to cancel the order.
3. Payment
- Payment Methods: Only via PayPal in USD.
- Vtuber Model Commissions: 50% of the amount as a deposit after sketch approval, and the remaining 50% upon final delivery.
- Live2D Commissions: Payment will be split into two parts: deposit and final balance.
- Refunds: Partial refunds are allowed after work begins, depending on the progress. - No refund after commission delivery.
- Commission Cancellation: If you cancel after the sketch approval, you will lose your spot in the queue, and the reservation fee will not be refunded.
4. What I Do Not Accept
- I do not accept commissions for themes such as:
- Furry
- NSFW
- Mecha
- Monsters
- Real people
- I do not work with fixed deadlines unless an additional fee is paid for urgent deadlines.
5. Changes and Revisions
- Major Changes: Should only be made during the sketch phase.
- After the Sketch: Once the sketch is approved, only small adjustments will be made (such as color or detail changes).
- Revisions During the Process: You can suggest unlimited revisions during the commission process. After delivery, I offer one free revision for one month. Major changes after that period may incur a fee.
6. Communication and Deadline
- Delivery Timeframes: Vtuber model commissions can take 1 to 4 months, depending on the queue and commission complexity, while Live2D commissions can take 1 to 5 months.
- No Fixed Deadlines: I do not work with fixed deadlines unless an additional fee is paid for urgent deadlines. If you have a specific date, such as premiere events or subathons, please inform me in advance.
- Project Pause: If you need to pause the project, let me know. Otherwise, the process will be paused until I receive your updates.
7. Refunds and Cancellations
- Cancellation: If you cancel after sketch approval, you will lose your spot in the queue.
- Refunds: Refunds are possible if no work has started. Depending on the progress, you may receive a partial refund or none.
- Chargebacks: Do not initiate a chargeback without contacting me first, as this will result in immediate blocking.
- Issues or Discomfort: If something causes me discomfort during the process, I reserve the right to cancel the commission. Depending on the progress, you may receive a partial refund or none.
8. Use of the Art
- Restrictions: You have the right to use the art for personal purposes, but you cannot resell or edit it without my permission.
- Copyright: I retain the copyright of the art, including the right to use it for promotion and portfolio purposes.
- Credits: Always credit me when sharing the art (@_KaylaArtist or link to my social media).
- AI: My art cannot be used for AI or NFTs.
9. Privacy and Disclosure
- Non-Disclosure Commissions: Commissions can be kept private upon request. Otherwise, I have the right to share WIPs (works in progress) and disclose the art on my social media.
- Distribution: I will never distribute your files to third parties without your permission.
- Use of Models: I reserve the right to use the model I created for you to create promotional images or videos and post them on my social media after the premiere.
10. General Rules
- Client Responsibility: The client is responsible for ensuring their device can run the ordered content. No refunds if the device is incompatible.
- Process Changes: I reserve the right to change the details of the commission process as necessary and will notify you of any significant changes.
By requesting a commission, you confirm that you have read, understood, and agree to the above terms.